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We're here to help with any questions

Contact Information

Visit Our Store

New Baneshowor, Ward No. 26
Kathmandu 44600, Nepal

Call Us

+977 981582466

Email Us

ashishte4@gmail.com
support@nepalkicks.com

Store Hours

Mon - Sat: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 6:00 PM

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Frequently Asked Questions

Quick answers to questions you may have

What are your shipping options?

We offer free shipping on orders over Rs. 5,000 within Kathmandu Valley. Standard delivery takes 2-5 business days, and express delivery is available for Rs. 500 extra.

Do you accept returns?

Yes, we have a 30-day return policy. Items must be in original condition with tags. Return shipping cost is Rs. 200, which will be deducted from your refund.

Are all products authentic?

We guarantee 100% authentic products. All items are sourced directly from authorized distributors and come with authenticity verification.

Can I exchange sizes?

Yes, size exchanges are free within 30 days of purchase. The item must be unworn and in original condition. Contact us to arrange an exchange.